Refund & Cancellation Policy
YRCO SaaS Solutions
Last Updated: October 1, 2025
1. Overview
Thank you for choosing YRCO SaaS Solutions, provided by YRCO.
We provide cloud-based business software, Enterprise Resource Planning (ERP) systems, and Software-as-a-Service (SaaS) solutions.
By purchasing or subscribing to any of our services, you acknowledge and agree to the following Refund & Cancellation Policy.
2. All Sales Are Final
ALL SALES ARE FINAL. NO REFUNDS.
All payments made to YRCO for SaaS subscriptions, software services, setup fees, implementation, training, customization, and related services are final and non-refundable, except where otherwise required by applicable law.
This includes:
- Monthly and annual SaaS subscription fees.
- Software activation and setup fees.
- ERP implementation and configuration services.
- Training and consultation services.
- Custom development and integration services.
- Subscription renewals and upgrades.
We do not offer refunds for unused subscription periods, changes in business requirements, failure to use the service, or decisions to discontinue using our solutions.
3. Subscription Cancellation
Customers may request cancellation of their SaaS subscriptions at any time.
- Cancellation prevents future renewals once processed in accordance with the applicable subscription terms.
- Cancellation does not entitle customers to refunds for payments already made.
- Customers may continue accessing their subscribed services until the end of the paid subscription period, unless otherwise specified in their agreement.
- Subscription fees are not prorated for partial months or unused service periods.
Customers are responsible for submitting cancellation requests before their next renewal date.
4. Free Trials and Product Demonstrations
Where available, YRCO may offer product demonstrations, trial access, or introductory evaluations to help customers assess our software before purchasing.
Customers are encouraged to evaluate the features, functionality, and suitability of our solutions before completing payment.
Once payment has been completed, the sale is considered final.
5. Service Availability and Technical Issues
YRCO is committed to maintaining reliable SaaS services and providing technical support according to the customer's subscription plan or service agreement.
Technical issues should be reported to our support team for investigation and resolution.
Temporary service interruptions, maintenance periods, or technical difficulties do not automatically qualify for refunds. Any remedies required by applicable law or expressly provided in a Service Level Agreement (SLA) remain unaffected.
6. Subscription Expiration and Data
Following subscription cancellation or expiration, access to the service may be restricted or terminated in accordance with the applicable service agreement.
Customers are responsible for exporting or requesting their business data before the end of their subscription, subject to available export features and contractual terms.
Data retention and deletion are governed by our applicable service terms and privacy policy.
7. Exceptions Required by Law
Nothing in this policy excludes or limits any consumer or customer rights that cannot legally be waived under applicable laws.
Where a refund or other remedy is legally required, YRCO will comply with those obligations.
8. Changes to This Policy
YRCO reserves the right to update or modify this Refund & Cancellation Policy at any time.
The latest version will be published on our official website, with the updated effective date.
9. Contact Information
For subscription cancellations, billing inquiries, or questions regarding this policy, please contact us:
YRCO – SaaS & Business Solutions
By subscribing to or purchasing YRCO SaaS services, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy, including the All Sales Are Final provision, subject to applicable law.