Privacy Policy

YRCO SaaS – Cloud Business Management Solutions

Effective Date: October 13, 2026

1. Introduction

At YRCO ("we," "our," or "us"), we are committed to protecting the privacy, confidentiality, and security of our customers' information.

YRCO provides cloud-based Software-as-a-Service (SaaS) solutions, including Enterprise Resource Planning (ERP), accounting, inventory management, manufacturing, construction management, customer relationship management (CRM), and other business applications.

This Privacy Policy explains how we collect, use, process, store, protect, and disclose information when you visit our website, subscribe to our services, or use our cloud applications.

By using our services, you acknowledge the data practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

2.1 Personal and Contact Information

Full name and company name
Email address and telephone number
Business address and country
Job title and business contact details
Account registration and subscription information
Customer support communications

2.2 Business Application Data

When using our SaaS solutions, customers may upload, create, or manage business information, including:

Customer and supplier records
Accounting and financial transactions
Sales orders, purchase orders, and invoices
Inventory and warehouse records
Employee and operational information
Manufacturing and construction project data
Documents, attachments, and reports
Other business information entered into the system

Customer Ownership: All business data entered into YRCO SaaS applications remains the property of the respective customer or its lawful owner.

YRCO does not claim ownership of customer business data.

2.3 Technical and Usage Information

We may automatically collect technical information necessary for operating and securing our services, including:

IP addresses
Browser and device information
Login timestamps and authentication activity
Application usage and performance metrics
System logs and error reports
Cookies and session identifiers

3. How We Use Your Information

We process information for legitimate business and operational purposes, including:

Providing and maintaining SaaS applications
Creating and managing customer accounts
Processing subscriptions and billing
Providing technical support and troubleshooting
Maintaining application performance and availability
Protecting systems against unauthorized access and security threats
Improving application functionality and user experience
Sending essential service notifications
Meeting applicable legal and regulatory obligations

Where required by applicable law, we obtain consent or rely on another appropriate legal basis for processing personal information.

We do not sell customer personal information or business application data to third parties.

4. Customer Data Confidentiality

We recognize that business information stored within our ERP and SaaS applications may be commercially sensitive and confidential.

Accordingly:

Customer business data is treated as confidential information.
Access by authorized YRCO personnel is limited to legitimate operational, security, maintenance, or support requirements.
Employees and authorized service providers with access to confidential information are subject to appropriate confidentiality obligations.
Customer data is not disclosed to unrelated third parties except as described in this policy or required by applicable law.
Customer data is not used for advertising or marketing purposes without appropriate authorization.

Customers remain responsible for determining what information their authorized users enter into the applications and ensuring that they have the necessary rights and permissions to process it.

5. Data Security

YRCO uses technical and organizational security measures designed to protect customer information against unauthorized access, alteration, disclosure, and loss.

These measures may include:

Encrypted HTTPS/TLS connections
User authentication and role-based access controls
Network security controls and firewalls
Server and application security monitoring
Security updates and vulnerability management
Access restrictions for infrastructure and databases
Data backup and recovery procedures
Logging and monitoring of security-related events

Although we take reasonable precautions to protect information, no internet-based service or electronic storage system can guarantee absolute security.

Customers are also responsible for protecting their login credentials, managing user permissions, and maintaining appropriate internal security practices.

6. Data Hosting and Storage

Customer information is stored and processed using cloud infrastructure selected and managed by YRCO or its authorized infrastructure providers.

Depending on the service configuration, data may be hosted in data centers located outside the customer's country of residence or operation.

Where applicable, international transfers of personal information are handled in accordance with relevant data protection requirements.

Customers requiring specific data residency arrangements should contact YRCO before subscribing.

7. Data Backup and Recovery

YRCO maintains backup and recovery procedures designed to support service continuity and reduce the risk of data loss.

Backup frequency, retention periods, recovery objectives, and restoration availability may vary depending on the subscribed service plan and applicable service agreement.

While backups provide additional protection, they do not guarantee recovery from every possible incident.

Customers should review their service agreement for applicable backup and recovery commitments.

8. Data Sharing and Third-Party Services

We may share limited information with trusted third-party service providers when necessary to operate our services.

These providers may include:

Cloud infrastructure and hosting providers
Payment processing providers
Email and communication service providers
Technical monitoring and security services
Authorized support and integration providers

Such providers receive only the information reasonably necessary to perform their services and are expected to protect it under applicable contractual and legal requirements.

We may also disclose information when legally required or when reasonably necessary to protect our rights, customers, infrastructure, or services.

9. Artificial Intelligence and Automated Processing

Some YRCO SaaS applications may offer artificial intelligence (AI), reporting, analytics, or automated decision-support capabilities.

When customers enable these features, relevant business data may be processed to generate reports, insights, recommendations, or responses to authorized user requests.

Where external AI service providers are involved, relevant information may be transmitted to those providers as necessary to deliver the requested functionality.

YRCO does not use customer business data to train general-purpose AI models without appropriate authorization.

AI-generated information is intended to support business decisions and should be reviewed by authorized users before reliance on important financial, operational, or legal matters.

10. Cookies and Website Analytics

Our website and applications may use cookies and similar technologies for:

User authentication and session management
Maintaining user preferences
Application functionality and security
Website performance and analytics

Where required by applicable law, we request consent before using non-essential cookies.

Users can manage cookies through their browser settings, although disabling essential cookies may affect application functionality.

11. Data Retention and Deletion

We retain personal information and customer business data only for as long as necessary to provide services, fulfill contractual obligations, meet legal requirements, or support legitimate operational purposes.

Upon termination of a subscription:

Customer access to the application may be restricted or discontinued according to the service agreement.
Customers may request an export of their business data, subject to contractual terms and technical availability.
Customer data will be deleted or anonymized according to applicable retention schedules, contractual commitments, and legal requirements.
Backup copies may remain temporarily until they expire under the applicable backup retention policy.

Customers should request any required data export before the end of their contractual access period.

12. Customer Rights and Responsibilities

Subject to applicable data protection laws, individuals may have rights to:

Request access to their personal information
Request correction of inaccurate information
Request deletion of eligible personal information
Object to or request restriction of certain processing
Request data portability where applicable
Withdraw consent where processing is based on consent

Where YRCO processes personal information on behalf of a business customer, requests concerning information controlled by that customer may need to be directed to the customer.

Business customers are responsible for managing their authorized users, establishing appropriate access permissions, and complying with applicable privacy and data protection obligations.

13. Service Communications

We may send customers essential communications relating to:

Account registration and verification
Subscription and billing information
Maintenance and service availability
Security alerts
Technical support
Important changes to our services or policies

Marketing communications, where provided, will be handled in accordance with applicable law and available communication preferences.

14. Children's Privacy

YRCO SaaS solutions are designed for business and professional use and are not directed toward children.

We do not knowingly collect personal information directly from children through our website or account registration services without an appropriate legal basis.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technologies, business practices, or legal obligations.

The latest version will be published on our website with an updated effective date.

Where legally required, we will provide additional notice of material changes.

16. Contact Information

If you have questions about this Privacy Policy, the handling of your information, or your privacy rights, please contact us:

YRCO – SaaS & Digital Business Solutions

Website: https://YRCO.online

Email: info@YRCO.online